Our Lettings & Property Management Team work hard to provide a consistent service to ensure all customers have the best experience with us. We have received some fantastic feedback recently, so here are just a few testimonials that really do demonstrate what a fine job the whole team are doing, especially at this tough time!. Well done to the whole team!
FANTASTIC CUSTOMER SERVICE
Fantastic customer service by Kerry Winn with nothing seeming to much trouble. She is also very personable and attentive to the needs of her customers. She also has a great rapport with the landlord which helps in a speedy satisfactory solution to any problems arising. So glad she is my contact with Watsons! 5*
Mr C, Norwich, Norfolk
HIGHEST LEVEL OF PROFESSIONALISM
If there was a potential to give higher than 5 stars I would have, highest level of professionalism and responsiveness I’ve had from a company in a long time, from the start they kept us informed on a property as the original one we had called about wasn’t available. From there they couldn’t do enough to please us with video viewing, updates from the owner and information regarding works prior to moving in, incredible referencing system that was very quick to turn around, easy to use and kept us updated throughout the process. A special mention for Tom and Aaron who have been nothing short of perfect in looking after myself and my partner during this process no request / question was to much. In summary if you’re looking for an attentive estate agent that puts your needs first and will keep you informed and updated throughout the process look no further, these guys are the real deal along with some amazing software to make the process understandable and user friendly.
Mr B, March, Cambs.
WENT ABOVE AND BEYOND
Fantastic service from the team, cannot rate them highly enough, went above and beyond to give a fabulous service.
Mr M, Southampton
KNOWLEDGEABLE AND RELIABLE
Thomas Palmer and Steve Houghton at Watson’s Norwich branch have been assisting and advising me on re-letting a cottage I own. Both Tom and Steve have been extremely polite, knowledgeable and reliable. Nothing has been too much trouble for them. I am sincerely grateful for their hard work.
Mrs H, Norwich
If you’re a Landlord or Tenant and seeking professional advice or information, please contact our Lettings Team directly on 01603 751555 or email: letting@watsons-property.co.uk
Reforms are on the way for renters, with proposed changes set to boost rights, improve standards, and offer greater long-term security across the private rental sector.
The King's Speech 2026 confirmed major leasehold reforms are coming. Find out what the Commonhold and Leasehold Reform Bill means for leaseholders and what you should do now.
Our 2026 Renters’ Rights Act Information Sheet explains the key legislative changes affecting private landlords from 1 May 2026, including new rules on ending tenancies, rent increases, rolling agreements, and tenant rights.
Please enter your username or email address. You will receive a link to create a new password via email.
PLEASE NOTE
Easter Opening Hours
Good Friday – Closed
Saturday – Open as normal
Sunday – Closed
Easter Monday – Closed
For out of hours contact/emergencies please see information below:
For Tenants/landlords – please call 01603 751555 and follow the instructions. This will provide you with an out of hours contact number, plus the number of an emergency plumber.
For Leaseholders – please call 01603 226500 and follow the prompts. Listed are numbers for various contractors, depending on the type of emergency.
- From all of us at Watsons - Have a Happy Easter!