Our Lettings & Property Management Team work hard to provide a consistent service to ensure all customers have the best experience with us. We have received some fantastic feedback recently, so here are just a few testimonials that really do demonstrate what a fine job the whole team are doing, especially at this tough time!. Well done to the whole team!
FANTASTIC CUSTOMER SERVICE
Fantastic customer service by Kerry Winn with nothing seeming to much trouble. She is also very personable and attentive to the needs of her customers. She also has a great rapport with the landlord which helps in a speedy satisfactory solution to any problems arising. So glad she is my contact with Watsons! 5*
Mr C, Norwich, Norfolk
HIGHEST LEVEL OF PROFESSIONALISM
If there was a potential to give higher than 5 stars I would have, highest level of professionalism and responsiveness I’ve had from a company in a long time, from the start they kept us informed on a property as the original one we had called about wasn’t available. From there they couldn’t do enough to please us with video viewing, updates from the owner and information regarding works prior to moving in, incredible referencing system that was very quick to turn around, easy to use and kept us updated throughout the process. A special mention for Tom and Aaron who have been nothing short of perfect in looking after myself and my partner during this process no request / question was to much. In summary if you’re looking for an attentive estate agent that puts your needs first and will keep you informed and updated throughout the process look no further, these guys are the real deal along with some amazing software to make the process understandable and user friendly.
Mr B, March, Cambs.
WENT ABOVE AND BEYOND
Fantastic service from the team, cannot rate them highly enough, went above and beyond to give a fabulous service.
Mr M, Southampton
KNOWLEDGEABLE AND RELIABLE
Thomas Palmer and Steve Houghton at Watson’s Norwich branch have been assisting and advising me on re-letting a cottage I own. Both Tom and Steve have been extremely polite, knowledgeable and reliable. Nothing has been too much trouble for them. I am sincerely grateful for their hard work.
Mrs H, Norwich
If you’re a Landlord or Tenant and seeking professional advice or information, please contact our Lettings Team directly on 01603 751555 or email: letting@watsons-property.co.uk
Rental reform is reshaping the day-to-day realities of property management, raising expectations for landlords at every stage of a tenancy. From record keeping and repairs to communication and compliance, how a property is managed is now under far greater scrutiny than in previous years.
UK housing market activity indicates that confidence is returning. Explore the latest market outlook, pricing trends, regional differences, and what the year ahead may hold for sales, prices, and lettings.
Rental reform is reshaping the day-to-day realities of property management, raising expectations for landlords at every stage of a tenancy. From record keeping and repairs to communication and compliance, how a property is managed is now under far greater scrutiny than in previous years.
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PLEASE NOTE
Our Offices Will Be Closed Over the Festive Period From 2.30pm Christmas Eve - 2nd January 2026
For out of hours contact/emergencies please see information below:
For Tenants/Landlords – Please call our main lettings number – 01603 751555 – and follow the instructions. These instructions will provide you with an out of hours contact number, plus the number of an emergency plumber.
For Leaseholders – Please call our main Block & Estate Management number – 01603 226500 – and follow the prompts. Listed are numbers for various contractors, depending on the type of emergency.
From all of us at Watsons, - Have a Merry Christmas and Happy New Year!