Client Money Protection

Committed to Keeping Your Money and Property Safe

At Watsons Property Group, we take the safeguarding of your funds very seriously. We are proud to confirm that we are registered under the RICS Client Money Protection Scheme (CMPS), giving you added peace of mind when we hold money on your behalf.

Download the RICS Client Money Protection Scheme Rules
RICS Client Money Protection Scheme Information
Download Our Client Money Protection Certificate
Download Our Client Money Handling Procedure

What the CMPS means for you

The CMPS is designed to provide protection as a last resort in cases where a RICS-regulated firm is unable to repay client money.

Whether you’re a landlord, tenant or property owner, if we hold funds for you (for example rents, deposits, management monies), then they are held under strict protocols and protected by this scheme.

The scheme covers money held in accordance with the rules and regulations set out by RICS, including for property-agent activities in England under the Government’s Regulations.

Your rights and how to verify

You have the right to ask us for evidence of our CMPS registration and certificate; we display this in our offices and on our website, and will supply a copy if you request it.

You can also view the full official scheme rules, downloadable documents and further information directly on the RICS website: RICS – Client Money Protection Scheme RICS

If you are concerned about client money or wish to make a claim, there are forms and procedures available via RICS

How Watsons protects your money

All client funds we hold are placed into designated Client Money Accounts separate from our own company funds.

We maintain robust systems, regular reconciliations, and publish our client-money procedures (available if you ask).

As part of our compliance, we operate in line with the latest version of the RICS CMPS rules (effective June 2025).

Our Memberships

Watsons is regulated by the Royal Institution of Chartered Surveyors (RICS).

Watsons employees are highly trained and are members of:

Regulated by RICS
The Property Institute
ARLA NAEA

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PLEASE NOTE

Our Offices Will Be Closed Over the Festive Period From the 25th December 2024 - 2nd January 2025​

For out of hours contact/emergencies please see information below:

  • For Tenants/Landlords – Please call our main lettings number – 01603 751555 – and follow the instructions. These instructions will provide you with an out of hours contact number, plus the number of an emergency plumber.
  • For Leaseholders – Please call our main Block & Estate Management number – 01603 226500 – and follow the prompts. Listed are numbers for various contractors, depending on the type of emergency.

From all of us at Watsons, - Have a Merry Christmas and Happy New Year!​