Who is Who in a Block of Leasehold Flats?

Who is Who in a Block of Leasehold Flats? picture

Who is Who: Leasehold Block Edition

Freeholder 

Owns the land on which the building(s) is built. May also be the landlord. The freeholder is sometimes referred to as having a “reversionary interest”. This just means the freeholder has the right to take possession of the property on the expiry of the lease term.

Landlord

Either owns the building (as freeholder), has a long lease on it, or is a 3rd party under the lease with obligations to manage the building and provide the services under the service charge. The 3rd party is most commonly a Residents’ Management Company.

Head Lessor  

The landlord may grant a lease of the whole building to a party (company or individual) who then grants ‘under leases’ to the leaseholders of individual flats. In this scenario, the Head Lessor becomes the landlord of the individual flats.

Freehold Company

A company that owns the freehold, the shares in which are usually owned by the leaseholders. Often described as ‘having a share of the freehold’.

Residents’ Management Company (RMC) 

A company set up to deliver the services on behalf of the landlord under the terms of the lease. The company is a party to the lease (as landlord) and all leaseholders are usually shareholders.

Right to Manage Company (RTM Co) 

Right to Manage(RTM) is a group right for qualifying leaseholders of flats to manage their own building in which they live through a special company set up by the leaseholders for that acquisition.

Leaseholder 

The person who has bought a lease which gives them the right to occupy the flat for a fixed number of years (“the term”), usually well in excess of 21 years and often as long as 999 years when originally granted. Can also be called ‘lessee’, ‘flat owner’, but is usually referred to as ‘tenant’ in legislation.

Residents’ Association

A formation rather than a party to the lease and therefore will not be shown in the document. A residents’ association (which is an informal representative body of flat owners and sometimes tenants) is different from a RMC (which is a formal, legal person) even though the body of its membership may be similar or identical.

Residents’ Management Company (RMC) 

A company set up to deliver the services on behalf of the landlord under the terms of the lease. The company is party to the lease (as landlord) and all leaseholders are usually shareholders.

Managing Agent 

A company appointed by the landlord to run and manage the building and any services. They will collect service charges from leaseholders in accordance with the terms of the lease. The service charges will include “Management Fees”, which are their fees for this service. This is usually only a very small element of the total service charge. The client of the Managing Agent is either the Freeholder, the landlord, the RMC, etc.

Property Manager 

The person who actually manages the building, usually an employee of the Managing Agent. On-site staff/caretaker/porter/concierge/estate operatives – the staff who work on the development (usually bigger buildings/estates) to help with the day-to-day running. They report to the Managing Agent.

Tenant 

If the leaseholder sub-lets their flat on a short-term tenancy (usually on an assured short-hold tenancy), the occupier is referred to as a tenant. Their tenancy agreement is for a minimum of 6 months but can be for several years. Some leases do not allow sub-letting. 

* Courtesy of ARMA 

Watsons Chartered Surveyors

Compare listings

Compare

PLEASE NOTE

Our Offices Will Be Closed Over the Festive Period From 2.30pm Christmas Eve - 2nd January 2026

For out of hours contact/emergencies please see information below:

For Tenants/Landlords – Please call our main lettings number – 01603 751555 – and follow the instructions. These instructions will provide you with an out of hours contact number, plus the number of an emergency plumber.

For Leaseholders – Please call our main Block & Estate Management number – 01603 226500 – and follow the prompts. Listed are numbers for various contractors, depending on the type of emergency.

From all of us at Watsons, - Have a Merry Christmas and Happy New Year!​