Watsons are pleased to announce an alliance with TGA Services (UK) Ltd. The alliance will be providing maintenance services to our clients – offering more efficient and cost effective minor repairs, maintenance and remedial works in Watsons’ managed properties across our blocks, estates and lettings portfolios throughout East Anglia.
The decision to strike up a collaboration with TGA Services (UK) Ltd also provides Watsons with the opportunity to widen our offering to customers and reinforce focus towards growing profitable activity; investing it back into the business to deliver the best service for customers.
Head of Operations, Alison Crawford said: “Prior to the alliance, we have been keen to look at investment opportunities to develop the business and improve services for our customers. We have always valued our contractors and worked with them in meeting legislative and quality standards. We will continue to develop these partnerships in managing major site works whilst at the same time we can improve customer satisfaction levels by having a responsive team working alongside our Customer Contact Centre and our Property Managers in reacting promptly to property needs.”
Reaction from customers has already been extremely positive, as our multi-skilled trades people gain knowledge and experience of our properties and establish a regular and visible presence in our new fleet of vehicles operating across the region.
Watsons offer professional property services to our clients, regulated by the Royal Institution of Chartered Surveyors (RICS) and Institute of Residential Property Management (IRPM). Our team has years of experience in residential and commercial property management. We are dedicated to providing the highest standards of professional care to institutional and corporate landlords, RMCs, RTMs, Residents’ Associations, occupiers and their property.
Our combined knowledge covers advice on service charge structure, budgeting, service charge collection and debt management, contractor procurement, health & safety, accountancy and surveying services. We pride ourselves in our commitment to customer service and our depth of experience and knowledge is invaluable to our clients. We keep abreast of developments in this ever-changing industry so that we can be on top of our service offering and this alliance further cements this aim.
For more information about our maintenance services, please call our Customer Contact Team on 01603 226500 or email: management@watsons-property.co.uk
