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Don't Just Take Our Word For It...
We are extremely proud of our superior reputation and reviews as Block and Estate Management professionals. See more!
Case Studies
We highly recommend Watsons Property Management. From the start, they have been an absolute pleasure to work with. Matt is responsive, knowledgeable, and genuinely committed to making things as seamless as possible so that we can hand over the site. They consistently go above and beyond, addressing any questions and concerns quickly and with great care. Their attention to detail and transparency in their communication truly set them apart and have made handing over the site’s management stress-free and efficient. If you’re looking for a management company that is dependable, easy to deal with, and dedicated to high standards, we highly recommend Watsons Property Management.
– Louise Holder, PA to Directors
An adhoc residents committee decided we needed to replace our managing agents. They were uncommunicative, slow to address problem issues, and seemingly uninterested in a small development like ours. There were major issues with tree safety and maintenance that they failed to address, and it was clear that we needed someone more local and more proactive.
We had a good relationship with Matt Butcher when he was at another managing agent, so he was contacted and guided us through the process that we would need to go through to give the current agents notice and appoint Watsons to replace them. Matt was always available by phone or to meet us on site to guide us through the various regulatory steps we needed to take.
We now have a site manager (Kevin Randall) who is easy to contact, excellent at responding and providing information that the Directors need, and proactive. A new local firm of ground maintenance contractors has been appointed. The difference in appearance of the estate is remarkable, and it is once again somewhere the residents can be proud to live.
None of this would have been possible without the involvement of Watsons and, in particular, Matt Butcher, who continues to stay in contact and shows a genuine interest in our development.
– Alan Topping, Management Company Director
Matt was one of the first people I called when I joined a new developer a few years ago to make sure we had the right management company in place for our Norfolk sites. I’d come across Matt on previous developments and was always impressed with his knowledge, professionalism, and eagerness to answer any questions and continually provide good honest advice. It’s refreshing to be able to work with a reputable local company that doesn’t charge the earth and who provides such personable service. Matt and his team come highly recommended by us.
– Tamara Greener, Head of Sales & Marketing
I have found the service from Matt and the Watsons team to be seamless and diligent at all times. The attentiveness and attitude towards our customers on the site is fantastic, usually going above and beyond where required which matters most to me as a sales executive. We continue to work very closely together ensuring our development presents beautifully and our current and future customers are happy. The Watsons team ensure they keep to their word when delivering accurate, trustworthy timescales which makes them a reliable organisation to work alongside.
– Chris, Sales Executive
We were introduced to Matt Butcher at Watsons at the start of a new development in Suffolk. He has prepared service charge budgets, offered advice, in readiness for the management of services to communal areas within the new estate. Impressed by his knowledge, responsiveness and professionalism, we have since instructed Matt and the team to take over the management of three separate previously completed developments. This shows the confidence we have in Matt and the team. We would not hesitate to recommend and looking forward to working with Watsons on future projects.
– Joanne Ridley, Director
We have worked with Matt and his team at Watsons for many years now and we have nothing but high praise for the continued high levels of service and professionalism received. Nothing is too much trouble and the early engagement with our sales teams and customers ensures that the whole process is as clear and stress free as possible. Watsons are involved with all aspects of our management company requirements across all our developments and their experience in dealing with both estate management as well as home buyer concerns make the whole process simple for everyone. We wouldn’t hesitate to recommend Matt and Watsons for block, estate or development management services and look forward to working with them for many years to come.
Simon Muirhead – Joint Managing Director – Badger Building (E. Anglia) Ltd
I have worked with Matt previously and contacted him as soon as we started to receive poor service from our previous managing agent. Matt already knew our development and was quick to gather quotes and information. He is always on hand and replies within 48 hours. We haven’t worked with Watsons for long, but I saw they came highly recommended, and I know our block is in safe hands with Matt and all at Watsons.
-Laura Cleary, College Fields Management Company Director
Burgess Homes works with Matt Butcher and his team at Watsons to manage and maintain the shared areas on our development sites. From the very start of the process when we are working out budgets for residents, right through to handovers where we are finalising landscaping and maintenance details, Matt is on hand through each stage and provides regular updates and contact.
Matt’s knowledge and expertise are greatly appreciated in helping us provide an efficient and professional service for our clients. We are delighted with the outstanding service Matt and his team provide. We highly recommend them and look forward to working with them on our future developments.
– Victoria Thompson, Director
I am writing this reference on behalf of Matt Butcher and Watsons Property Group, for their exceptional service and professionalism displayed during their work and appointment in managing and maintaining the open spaces, private pumping station and the day-to-day management of the management company for the development Fairways.
Matt Butcher and his team at Watsons provided outstanding service from start to finish. They were diligent in their approach, demonstrating a high level of expertise and commitment throughout the project. Matt was always available to answer any questions we had and provided regular updates on the progress of the work.
Their attention to detail and proactive approach ensured that all aspects of the project were completed and managed to a high standard, within the agreed timeframe and budget. The team demonstrated excellent communication skills, both with us as the client, and with other stakeholders involved in the project.
Overall, we were extremely satisfied with the work carried out by Matt Butcher and Watsons Property Group. They delivered a first-class service, demonstrating a high level of professionalism, expertise, and commitment throughout. I would highly recommend them for any property management work in the future and look forward to working with Matt on our future projects too.
– Jack Pointer, Managing Director
It is a pleasure to write this reference for Matt Butcher and his team at Watsons Property Group. Their professional, efficient, yet personal approach has brought both Crocus Homes and more importantly our customers assurance and peace of mind to the management of our developments.
Matt has always made himself available to answer any questions and his knowledge and high level of expertise has supported us in decision making.
They continue to provide us with a diligent service, and I would highly recommend them for any development management, and we very much look forward to working with Matt and the team on future projects.
– Christina Hack, Assistant Director
“At Cripps Developments, we have employed Watsons on a number of developments across Norfolk and Suffolk. We have found that Watsons, with Matt Butcher as our point of contact, is a very competent and thorough company, that engages with the residents from the outset. Matt is a very reactive employee of Watsons who will instruct the contractors for maintenance and assist with daily matters as they arise.
We will continue to employ Watsons on future projects and would have no hesitation in recommending them to fellow developers.”
– Mike Goldney, Commercial Director
We’ve worked with Matt and his team at Watsons on a couple of our developments now and can say we are very happy with their level of service.
Watsons have demonstrated they have great knowledge and understanding of all areas to do with Management Companies and the management of our estates, from arranging the grounds maintenance to having the knowledge to deal with the fire safety and compliance side of things.
Matt and Watsons are always prepared to support our sales teams with any queries or questions and provided a beneficial information guide for the sales teams to help them understand what is involved and to help provide transparency and peace of mind to new and potential owners.
– Craig Lockwood FdSc, Land & Planning Manager
We have worked with Matt on our current development in Methwold, and their service levels have been first-class.
Matt has helped provided budgets and advice on different areas of the management company setting up and is always on hand to give advice and help.
I would not hesitate to recommend Watsons to any developer looking for assistance and management on their new build developments.
– Ian Hales, Derek Hales Ltd
Reviews
Read real customer reviews of our Block and Estate Management services to see why we're the best in the business. Our customers love our services, and we're sure you will too.
Watsons Working For You
We are proud to have received excellent feedback and reviews from our customers, receiving numerous testimonials from happy customers.
We believe that our excellent customer service is one of the reasons why we have received such positive feedback.
We are always available to help our customers with any questions or concerns they may have, and we go the extra mile to make sure that they are satisfied with our Block and Estate Management services.
We are confident that you will be happy with our services, and we encourage you to read our reviews to learn more about what our customers have to say about us across Google, Fefoo, and Trustpilot.
Lettings and Property Management
Watsons is firmly established as a leading independent Norfolk Letting Agent.
My Portal
With the launch of My Portal, here is a quick step-by-step guide on how to register.
Property Management
Watsons have a wealth of experience in all aspects of residential property management.
Client Money Protection
This professional statement also provides guidance on the written procedures that firms are required to publish under the Scheme.