We've now won the Feefo Platinum Trusted Service Award for four years in a row, so let's keep up the momentum!
Watsons has won the Feefo Platinum Trusted Service Award 2024, an independent seal of excellence from Feefo that recognises our business for delivering exceptional experiences, as rated by our real customers!
#FeefoTrusted
Consumer confidence is now at its highest level since 2021 as living standard show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those that put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.
A badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service:
Watsons has met the criteria of collecting 50 + reviews per year during 2020, 2021, 2022 and 2023 with a Feefo service rating of between 4.5 and 5!
The award recognises how hard we’ve worked to give great experiences to our customers, who are the most important judges of what we do.
A huge well done to all departments for helping Watsons achieve yet another fantastic result.
