A Great Achievement

We are thrilled to announce that Watsons Property Group Ltd has successfully achieved an audit by The Property Institute (TPI) This achievement is a testament to the hard work and dedication of our incredible property management division.

Congratulations to Emily Ransome-Farmer MTPI AssocRICS and Daniel Mayes, who led and supported the external auditors and gained such positive results.

TPI (formally ARMA/IRPM) members undergo an audit check within a three-year cycle to ensure compliance with the TPI Consumer Charter and Standards. This process is crucial for providing assurance to TPI, its members, clients, and leaseholders. By complying with these rigorous standards, they not only protect the public but also help raise standards across the managing agent sector.

The Consumer Charter and Standards are a milestone for consumer protection in the residential leasehold sector. Membership of TPI is voluntary so managing agents who join TPI are showing a clear commitment to providing the best customer service and operating to the highest possible standards.

Our successful audit demonstrates our commitment to delivering high-quality work for consumers and distinguishes us from our competitors. By being open to scrutiny through this process, we continue to uphold the highest standards and reinforce the trust our clients place in us.

A huge thank you to everyone involved in this audit. Your dedication and hard work have made this success possible. Let’s continue to strive for excellence and set the benchmark for quality service in our industry. Congratulations to all!