We’ve had some fantastic feedback from customers across the board over the last 12 weeks. While lockdown meant many services were restricted, we had many customers who were part way through selling their property, and needed to be assured that we were still operating in the background to ensure things met completion!
We’ve had a lot of feedback for our Residential Sales Teams, who work tirelessly to ensure all customers have the best customer experience. These reviews say it all really. Well done to each member of the wider Residential Sales Team. For those who have worked through lockdown, to those finally returning to work; you all play a part and should be proud.
OUTSTANDING SERVICE
I recently completed the purchase of a house through Watsons, and I must say the team at Watsons are outstanding and an absolute pleasure to deal with. I mainly dealt with Ian and Steve who were easy to get hold of and always happy to help. Unfortunately issues with my mortgage lender, solicitor and COVID-19 pandemic slowed the house purchase. Ian was very understanding and through effective communication with the vendor and myself, Ian was able to keep the transaction alive and fortunately, we completed on the purchase a month ago!! I cannot recommend Watsons enough, and for sure I will use them in the future.
Mr R, Norwich
EXCELLENT CUSTOMER SERVICE
Efficient, professional & Friendly. Thanks! Teresa and her team were professional, responsive and friendly. Thank you guys for helping our purchase go through smoothly during lock down!!!
Mrs J, Sandy, Bedfordshire
THANK YOU ALL SO MUCH!
We found our new home through Watsons and they worked hard to secure us the house. At the start of COVID-19 we were contacted and reassured the staff were still available to help which they did quickly when we needed to contact them. We have now moved in and are very happy, thank you all so much.
Ms B, Cromer, Norfolk
EXCELLENT
The headline says it all. Very good service. Very friendly and helpful staff.
Mrs W, North Walsham, Norfolk
EFFECTIVE, PROFESSIONAL, FANTASTIC SERVICE
Absolutely fantastic service, we we previously on with another agent. We switched to Watsons and had more viewings in the first 2 weeks than the previous 16 weeks with the other agent. The whole Team were great from the office team to those doing viewings. We also bought through Watsons and they kept us fully informed. We had a very difficult completion day and I can’t thank Wesley enough for his help and support. I would highly recommend using Watsons.
Mrs H, North Norfolk
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