Fantastic feedback from landlords and tenants recently. Our Lettings & Property Management Team work hard to provide a consistent service to ensure all customers have the best experience with us. In the last two weeks some great feedback has been posted, so we’ve pulled together just a few of the many 5 Star Google Reviews. Well done to the whole team!
I CAN’T FAULT THE SERVICE
Tom came out in the evening to fit around my work schedule as I was really keen, he showed me a beautiful flat, called on time the next morning and sent me the info to process the references straight away. Really simple, professional service – it didn’t feel like a high-pressure ‘sell sell sell’ viewing whatsoever. I would advise you to get in quick as Watsons have some really lovely, clean properties!
Miss B, Norwich, Norfolk
A DELIGHT TO WORK WITH
Watsons have been superb, friendly, fast-moving, finding excellent tenants – a delight to work with. Thank you.
Mr T, Richmond, London
VERY PROFESSIONAL
Tom and Steve were both very helpful, down to earth. Answered all questions straight away couldn’t do enough to help. Awesome service!
Mr B, Lowestoft
EXCELLENT
One of the best experiences I’ve had with a lettings agency. Smooth transition into the house. Steve and Thomas were excellent in their ability to help us with any issues and queries. I highly recommend Watsons as a student!
Mr K, London
HIGHLY RECOMMEND
Watsons assisted me with a successful letting of my property in Norwich. Had a fantastic experience with Tom & Steve. Would thoroughly recommend Watsons to landlords looking to find a good tenant in a quick and timely manner.
Mr D, North Norfolk
VERY PROFESSIONAL SERVICE
Outstanding service from Steve Houghton and Tom Palmer; all questions answered swiftly; nothing was too much trouble for them.
Mrs S, Bow, London
If you’re a Landlord or Tenant and seeking professional advice or information, please contact our Lettings Team directly on 01603 751555 or email: letting@watsons-property.co.uk
Rental reform is reshaping the day-to-day realities of property management, raising expectations for landlords at every stage of a tenancy. From record keeping and repairs to communication and compliance, how a property is managed is now under far greater scrutiny than in previous years.
Watsons has become an official Primary Authority Partner with Norfolk Fire & Rescue Service, strengthening fire safety assurance across the residential blocks, estates and mixed-use developments we manage. The partnership provides clearer guidance, greater consistency and added confidence for freeholders, directors, landlords and leaseholders, while also supporting safer homes during the higher-risk Christmas period.
Weather conditions place significant strain on properties, but with an effective maintenance plan and proactive planning, you can protect your property and those inside. We’re proud to share our advice in this blog, drawn from managing and inspecting roofs across a wide range of residential and commercial sites every day.
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PLEASE NOTE
Our Offices Will Be Closed Over the Festive Period From 2.30pm Christmas Eve - 2nd January 2026
For out of hours contact/emergencies please see information below:
For Tenants/Landlords – Please call our main lettings number – 01603 751555 – and follow the instructions. These instructions will provide you with an out of hours contact number, plus the number of an emergency plumber.
For Leaseholders – Please call our main Block & Estate Management number – 01603 226500 – and follow the prompts. Listed are numbers for various contractors, depending on the type of emergency.
From all of us at Watsons, - Have a Merry Christmas and Happy New Year!