Watsons is an experienced Norfolk-based property management agent; thus, we understand the commitment required to maintain buildings and developments: creating maintenance plans, preparing and reporting against a credible budget, managing tradespeople and keeping to the terms of a lease and the law. In addition, we offer a variety of property management services and can provide you with complete peace of mind that your property is being professionally managed.
Equally, as property management specialists, we can tailor our services to match your needs. In fact, we can look after all your day-to-day issues and provide you with practical advice, as well as manage your financial accounting and project manage major works. Furthermore, we will keep you informed and well-advised, so you receive the level of professional assistance your building deserves.
As members of the Royal Institution of Chartered Surveyors (RICS) you can be assured of high standards from all our employees. From this, we must adhere to strict regulatory guidelines on service charges and you can rest assured that your money is safe because of the RICS Client Money Protection Regulation.
We pride ourselves on the reputation and branding that we have achieved amongst the freeholders and leaseholders of residential blocks; being able to manage a portfolio of small blocks through to large purpose-built blocks and estates. This has only come about through years of specialism, a hardworking ethos and transparent service. Underlying all this is a determination to ensure a comfortable living environment for all leaseholders and residents in the blocks and estates we manage.
Likewise, our services are tailored to the requirements of each individual site. Therefore, we do not operate a one-size fits all approach. Due to having experience in looking after all types of property – from old buildings of historical importance to new developments incorporating the latest technologies.
Also, we liaise with all parties at a handover by developers or management to ensure individual requirements and concerns are taken care of and our services adapted accordingly. Ensuring, as far as possible that services are not disrupted and that all financial accounting aspects are reconciled and agreed. Block management is a challenging role in meeting the needs of clients, residents, legislation and financial requirements. We are committed to guiding you through these issues and focusing on solutions.
In addition, we deal with all day to day maintenance matters swiftly. Whether we are dealing with freeholders, leaseholders or occupiers, we treat everyone with respect, professional and as equals. Along with this, we work only with reliable and trustworthy contractors and third parties, who share our integrity and core values.
With the latest block and estate property management software, we are equipped to deal with both maintenance and financial matters. Our online system is being developed to allow our customers to log-in and download important documents and we are seeking opportunities to make online payments for service charges. Also, we have a maintenance team who can immediately deal with on-site repairs such as replacement light bulbs in communal areas.